How long does it take to process my order?
Most orders ship within 1–2 business days. Handmade or custom pieces may require extra time, and we’ll note that on the product page.
Which shipping carriers do you use?
We ship using USPS and UPS, depending on the destination and the shipping method selected at checkout.
Do you offer expedited shipping?
Yes. Expedited and express options are available at checkout. Processing times for handmade items still apply.
How long will shipping take?
Standard shipping typically takes 3–6 business days.
Expedited shipping usually takes 2–3 business days.
Express shipping often arrives within 1–2 business days.
Delivery times may vary based on location and carrier delays.
Do you ship internationally?
Yes, we ship worldwide. Rates and delivery times vary by country. International orders may be subject to customs fees or import taxes.
How do I track my order?
You will receive a tracking link via email once your order has shipped. You can use it anytime to check your package’s status.
What if my package is lost or delayed?
If your tracking has not updated or your package seems delayed, please contact us and we’ll help look into it.
My package shows “delivered,” but I can’t find it. What should I do?
Start by checking with neighbors, household members, or your building manager, as carriers sometimes leave packages in alternate locations. If you still cannot locate it, reach out to us and we’ll assist further.
Do you offer local pickup?
Local pickup may be available for certain orders in the Bay Area. Email us to confirm availability.
What should I do if my item arrives damaged?
Please contact us right away with a photo of the issue. We will arrange a replacement or repair as needed.
Born in the heart of San Francisco, our jewelry is shaped by the city’s contrasts — fog and sun, ocean and hills, quiet mornings and electric nights. Every piece is crafted by hand, one at a time, with the same spirit that defines this place: independent, creative, and endlessly curious.
We work with natural materials, meaningful stones, and designs inspired by the textures of the Bay. From the soft curves of the coastline to the mosaic of neighborhoods, each piece carries a bit of San Francisco’s energy — grounded, artistic, and unmistakably original.
Our process is slow, intentional, and personal. Hands shape what machines can’t, and every imperfection becomes part of the story. When you wear a piece from us, you’re wearing more than jewelry — you’re carrying a little piece of the city and the people who craft it.
Every piece at Theory of Beads begins with nature — a stone, a color, a texture — and becomes a story once it reaches you. If you have questions, ideas, or want to share the meaning behind your own piece, we’d love to hear from you.